Refund Policy

At The Paratha & Ready Bites, we ensure all our snacks and food products are packed fresh and delivered safely. As we sell food items, refunds and returns follow strict hygiene standards.

1. Non-Returnable Products

All food products (snacks, peanuts, sweets, namkeen, upwas items, papad, etc.) are non-returnable once delivered, as they cannot be resold for safety reasons.

2. Refund / Replacement Eligibility

You can request a refund or replacement only if:

  1. Product is damaged, leaking, or tampered
  2. Wrong product delivered
  3. Missing items
  4. Expired product received

You must contact us within 24ā€“48 hours of delivery with clear photos or video proof.

3. Not Eligible for Refund

Refund is not provided when:

  1. Product is opened or consumed
  2. Taste preference is not liked
  3. Wrong address or phone number provided by customer
  4. Delivery delay from courier/logistics
  5. Customer changes mind after ordering

4. Refund Method

Once approved, your refund will be processed through:

  1. Bank transfer
  2. UPI
  3. Or wallet (depending on order platform)

Processing time: 3ā€“7 working days.

5. Replacement Policy

If approved, the same product will be sent again.

If the product is out of stock, refund will be issued instead.

6. Contact For Refund / Support

šŸ“§ Email: connect@theparatha.com

šŸ“ž Phone: +91 7621872983

šŸ“ Address: Surat, Gujarat ā€“ 394210